Privacy Policy
Effective Date: 17 November 2025
BizSage is operated by Thump Digital Media, Inc. (Delaware C Corporation, EIN 30-1209719).
Representative: Chris Irwin.
Registered Agent: Legalinc Corporate Services Inc., 131 Continental Dr, Suite 305, Newark, DE 19713.
1. What Data We Collect
a) Account & Billing
- Name
- Email address
- Company name
- Billing handled by Polar (we do not store card numbers)
b) Product Data
- Files, documents, URLs, knowledge packs
- AI prompts & outputs
- Embeddings and vectorized content
- Chat history
- Agent configuration data
c) Logs & Telemetry
- IP address
- Browser metadata
- Request logs (via Vercel & Convex)
d) Inference Data
- Sent to Groq Cloud for processing.
- We support Zero Data Retention (ZDR) on Groq.
2. How We Use Data
We use data to provide BizSage, secure accounts, prevent abuse, improve features, and comply with legal obligations.
We never sell your data.
3. Subprocessors
See the Subprocessors section for details about our infrastructure and vendors.
4. Data Retention
- Account data: kept until your account is closed.
- Customer data: deleted when you delete it or terminate your account.
- Logs: retained for approximately 30–90 days.
- Inference data: retained for up to 30 days unless ZDR is enabled.
5. International Transfers
We use SOC2-certified US-based infrastructure and Standard Contractual Clauses (SCCs) where required for international transfers.
6. Your Rights
You may request:
- Access
- Correction
- Deletion
- Export
- Account closure
To exercise these rights, contact us at hi@bizsage.io.
7. Cookies
BizSage uses minimal functional cookies. Optional analytics may use consent where required.
8. Children
BizSage is not for use by children under 13 (or 16 where GDPR applies). We do not knowingly collect personal data from children in these age groups.
9. Contact
For privacy questions or requests, contact: hi@bizsage.io
